Our job is to create a civilized and harmonious corporate culture. Being a Tian Long Hotel employee is prestigious and honourable, and everyone should become ambassadors of honour and the embodiment of civility. Everyone should achieve a beautiful mind, beautiful speech and beautiful conduct.
Service criteria: customer satisfaction
Working criteria: constantly improving
Quality criteria: consistent, excellent and up-to-date
Management criteria: confident management, strict management, able management
Employment criteria: ability and political integrity, outstanding strengths
Learning criteria: diligent study, flexible application of knowledge
Training criteria: meet the job requirements, taking long-term development into consideration
Quality control criteria: strict, impartial
Collaboration criteria: proceed from the overall interests of the company, and cooperate wholeheartedly
Marketing criteria: foster friendships, and achieve a win-win situation
Treat management with respect
Treat staff with kindness
Treat people nicely
Set about work in earnest
Obeisance
Service
Team spirit
Discipline
Loyalty, unity, work hard, highly efficient
| Smile a little | A little less temper |
| Speak a little softly | Think a little |
| Do a little more | Act a little more quickly |
| Fewer excuses | A few more questions |
| A little more communication | A little more efficient |